Collections Administrator (Maternity Leave Cover)

Join Altama Surya Anugerah as a Collections Administrator for a maternity leave cover position in Jakarta Utara. This role is ideal for detail-oriented professionals with a strong background in billing, collections, and administrative support. You'll be working closely with the collections team to ensure timely and effective recovery of overdue payments, while also providing exceptional customer service. This is a temporary assignment, offering a unique opportunity to gain valuable experience in a dynamic and fast-paced environment.

At Altama Surya Anugerah, we are committed to delivering exceptional service and maintaining strong customer relationships. Our collections process is designed to be efficient and professional, ensuring that we recover monies due while respecting our customers' needs. This role will involve a mix of administrative tasks, data entry, and direct customer interactions, all of which will be supported by our state-of-the-art collections system.

As a Collections Administrator, you will play a crucial role in our operations. Your daily tasks will include managing customer accounts, processing payments, and following up on overdue invoices. You will also be responsible for maintaining accurate and up-to-date records, ensuring compliance with company policies and procedures. This is a great opportunity to showcase your skills and contribute to our ongoing success.

📋 Tanggung Jawab Pekerjaan

• Manage customer accounts and ensure accurate record-keeping using our collections system.
• Process payments and maintain up-to-date financial records.
• Follow up on overdue invoices and work with customers to resolve payment issues.
• Provide exceptional customer service and maintain strong customer relationships.
• Assist in the development and implementation of collections strategies.
• Ensure compliance with company policies and procedures.
• Collaborate with the collections team to achieve recovery targets.
• Participate in team meetings and contribute to process improvements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 2 years of experience in billing, collections, or administrative support.
• Strong knowledge of collections systems and processes.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Proficiency in using Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work under pressure and meet deadlines.
• Familiarity with collections software such as SAP, Oracle, or similar systems is a plus.

🛠️ Keahlian

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